Feedback

Here is some of the feedback we have received from our customers. All the comments are available to see in print should anyone wish to. We keep all our feedback forms and you are welcome to view them should you wish. These are just a small sample. All are positive.

Shem was nominated for the Isle of Man Newspaper Business awards for 'excellent customer service' and her 'IT training skills' in September 2006.

Introduction to computers

I enjoyed the course and would like to do a refresher sometime in the future.

79 year old client, Nov 2009

Introduction to computers for business

Thank you for making my job and life so much easier and getting me more confident with my work. Your training has opened so many opportunites for me at work and shall always remember your great support and professional help. I have completed my NVQ level 4 management and integrated Leadership for Operational Mangers since then. Many, Many thanks.

Thank you for all your e-mail help, phone calls and cups of tea and biscuits!

Mr F C Dec 2009

Introduction to computers for absolute beginner

I wanted to get you a card with an angel on it (as it is Christmas), as that is what you are to me. I've got so much to thank you for. Since I met you my life has changed. I feel much more confident in many ways thanks to you. I would never have thought of doing a computer course, but I'm so glad I'm doing it. I'm really enjoying it. Thank you Shem. Merry Christmas. P.s. Thank you for chasing the funding too.

Mrs L M 2009

Introduction to computers for absolute beginner

Very good course and I would like to follow it up with another at a later date. Perfect and the one to one course I took helped me with my confidence.I went from a very nervous green student to a happy and comfortable and competent student.

Mrs S Faragher July 2008

Computer skills for work - back to employment

Much more understandable than my college course and really enjoyed learning this way. Made me feel a lot more confident with myself.

Mrs S B 2007

Computer skills for tradesman

Liked the way I could choose the course content. Handouts very good. Would definitely recommend to colleagues, friends and family.

Mr D C Oct 2007

Excel Introduction course

Very good course, lots of good information. Trainer very good and took time and explained all info. Would recommend - a good day.

Client trained by Shem on behalf of OSA, July 06

Excel Foundation course

Very relevant course content. Shem explained everything beautifully and went over areas again when asked. Very good delivery. Right amount of breaks and not constant cramming. A lot of work actually been done by ourselves very helpful. Would definitely recommend this course.

Client trained by Shem on behalf of OSA, July 06

PowerPoint Foundation course

Very relevant course content. Very good delivery. Perfect pitch. Everything covered. Very good handouts. Would definitely recommend.

Client trained by Shem on behalf of OSA, July 06

From various UK training courses

The overall content of this course was very relevant to our needs, and the delivery was excellent. We have learnt a lot. Would we recomend this course to our colleagues? Definitely!

The Marketing Dept, Moss Plastic parts.

Excel for admin staff

Everything was explained in clear terms - at different levels which is great. We will be in touch regarding our next session and content.

Mrs C.W. Swalcliffe Park School.

As always - great! Shame I'm such an idiot with figures! Really good training. I do enjoy the sessions. It just needs practice.

J.M. Swalcliffe Park School.

Introduction to Outlook Express

Very good approach to all skill levels of pupils. Explains all aspects well. All my expectations were met and exceeded.

Mr I.P. (C/o Nortec Training, Banbury)

Mail merge, envelopes & labels

I only wish someone had sent me on this course a year ago. It will have paid for itself within a month in the time I will save myself. Super tutor, Friendly, helpful.

Mrs C. L. (C/o Nortec Training, Banbury)

Introduction to Excel

Excellent tutor. Very well explained. Excellent course. The tutor took time to explain things and go over things when necessary.

Mrs A.T. (C/o Nortec Training, Banbury)

Excellent teacher - good pace, calm, positive feedback. Demonstrated skills well with explanation then time to practice.

Helen Brody.

Custom course for Reprographics staff

Very useful. I liked the varied content. I liked the way the content was delivered in a relaxed, cheerful and professional way. I didn't feel intimidated and found it very easy to ask questions.

Mrs I.C. Banbury School

One to one private tuition to a family

I have learnt more from Shem and Andy in two months than I could have learnt by myself in two years. They have also given me the confidence to have a go at almost anything because I know I can call on them for support and advice at any time. They provide an invaluable service and I cannot recommend them highly enough. My 3 children attend the Little Monsters Computer Club on Saturday mornings. Within about 2 sessions they had already overtaken most of the children in their class, even those who had computers at home for years. The children love attending, even though they are pushed as far as their potential will let them. It is not all games but they enjoy what they are doing because it is taught in a way that is not boring - even for a 7 year old boy with a low boredom threshold!

Mrs L Pharis & family, Middle Barton

One to one tuition for a lady with dyslexia

Shem was very quick to assess my problem with dyslexia and was most helpful. She spent extra time and a lot of patience with me, for which I shall always be grateful. She has exceptional talent not only in computers but also with people.

Mrs T Bulford-Cooper, Oxfordshire.

Introduction to Windows and Word

Pitched at just the right level and Shem showed such patience!! More, more, more.

Alison Poppiatt, Swalcliffe Park School.

Very supportive, makes me feel I can really do it!

Katie Rowe, Swalcliffe Park School.

Introduction to Publisher 97 for Primary School teachers

Good pace, very interesting, individual help where needed. I will recommend to my colleagues.

Ms J. C.

File & disk management course

The training was very thorough with plenty of time for practice. We hope to develop this course further with Shem's help. Shem is an excellent tutor.

Mrs Carol Norbrega, Call Centre Manager, Moss Plastic Parts.

The training was made easy to understand. Explained in English and not a lot of technical jargon.

Mr M.H. Moss Plastic Parts.

Found this course very useful not only for work but also for home PC use.

Gary. Moss Plastic Parts.

From Community Education courses

Beginners course

Thank you so much for your two terms of patience! I know I still have a lot to learn but I am now confident with the Internet and get a lot of pleasure from it. It has exceeded my expectations. I hope to be with you again next term.

Mrs M.W. age 86

As a complete beginner I was pleased to be introduced to many aspects of computer use. Our tutor was very clear in her instruction. We were a mixed group and taught in groups of the same level. I think it was a very good introductory course.

Ms A.S.

I enjoyed the course and now look forward to having a go at New CLAIT.

Ms C.R.

I knew nothing when I first started but now I feel I have learnt what I set out to achieve.The course was very enjoyable. Shem was excellent as I knew nothing. Couldn't even turn the computer on. I shall hopefully do another course.

Mrs S.C.

I'm very glad I did the course and feel pleased with myself so I am doing New CLAIT next.

Mrs D.C.

Easy to follow and very patient teacher. I enjoyed it very much and it was just what I needed to get started.

Mr G.J. age 85 (Thornton Le Dale)

Computer skills to support the use of digital cameras

Good course moving on from the basics - varying skills shown in clear and concise manner. I enjoyed the course and have learnt lots of new things.

Mr E.S. (Kirkbymoorside)

A very good course. I want to do desk top publishing next.

Mrs H. P. (Pickering)

Very well put together content. Full of new skills for me. The trainer was excellent. I want to learn more on desk top publishing next.

Ms G. D.

From Bite Size courses

Introduction to the Internet

So much less scary than I thought it would be. I'll be back!

Mr B.D.(Kirkbymoorisde)

A brilliant teacher. The course could not have been improved.

Mrs J. L. (Kirkbymoorside)